Terms of service
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE OR PLACING AN ORDER, YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OUTLINED BELOW.
If you do not agree to these terms, please refrain from using our services.
1. Intellectual Property
All content available on this website—including, but not limited to, text, graphics, logos, images, audio clips, digital downloads, data compilations, and software—is the property of Sarla Creations or its content suppliers and is protected by applicable copyright and trademark laws. Unauthorized use, reproduction, or distribution of any such content is strictly prohibited and may result in legal action.
2. Trademarks
The Sarla Creations name, logo, and all related product and service names are trademarks owned by Sarla Creations. Accessing or using our website does not grant any license or right to use any trademark, design, or logo displayed herein without prior written consent.
3. Electronic Communications
By visiting our website or communicating with us via email, you consent to receive electronic communications from us. All agreements, notices, disclosures, and other communications provided to you electronically shall satisfy any legal requirement that such communications be in writing.
4. Orders and Cancellations
All Sarla Creations products are made-to-order and customized according to individual specifications. Therefore, once an order has been placed, it cannot be canceled, exchanged, or refunded under any circumstances.
5. Sizing and Fit
Sizing may vary depending on the fabric, cut, and design of each garment. Customers are advised to refer to the size chart available on the respective product pages prior to placing their orders. Sarla Creations shall not be held liable for sizing issues due to incorrect measurements provided by the customer.
6. Colors and Representation
We endeavor to accurately display the colors of all products. However, actual colors may vary slightly due to differences in monitor settings, screen resolution, and lighting during photography. Such variations do not qualify as defects and are not grounds for return or refund.
7. Delivery Timeline
Standard delivery timelines range from 30 to 60 days, depending on the nature of customization and product volume. Timely delivery is contingent upon receipt of full payment, accurate delivery information, complete measurements, and prompt customer responses. Delays caused by third-party logistics providers are beyond our control and Sarla Creations shall not be held liable for the same.
For urgent queries, please contact: +91 9211588821.
8. Shipping
We offer shipping services across India. Shipping costs are calculated at checkout based on product weight and shipping destination. All shipping details, including tracking information, will be shared via email upon dispatch.
9. Privacy Policy
Please refer to our Privacy Policy section for details regarding the collection, use, and protection of your personal information. Your continued use of this website constitutes acceptance of our privacy practices.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to any conflict of law provisions. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.
Contact Information
Sarla Creations
Store Address: J-13/44, Rajouri Garden, New Delhi - 110 027
Factory Address: B8, 3rd Floor, Mayapuri Industrial Area Phase 1, Mayapuri, New Delhi - 110 064
Phone: +91 9211588821
Email: info@sarlacreations.in